Garage Door FAQ — Repair & Install
Answers to common garage door questions for Repair & Install homeowners.
How quickly can you fix my cable issues?
For cable issues, we typically provide same-day service. Our experienced technicians carry the most common cable types in their trucks, allowing us to complete most cable repairs within 1-2 hours of arrival. In emergency situations, we prioritize cable issues due to the safety concerns they present.
What causes cable issues in garage doors?
Cable issues commonly result from normal wear and tear over time, especially in Florida's humid climate. Other causes include: improper spring tension putting excess strain on cables, debris or rust accumulation, misaligned tracks causing uneven wear, and impact damage. Regular maintenance can prevent most cable failures.
Do you offer financing for new carriage-style door installations?
Yes! We offer flexible financing options for all new door installations, including our premium carriage-style doors. Options include 0% APR for qualified buyers, low monthly payment plans, and no prepayment penalties. Contact us for a free consultation and financing pre-approval – we'll find a payment plan that works for your budget.
What warranty do you provide on repairs and installations?
We stand behind our work with a comprehensive 10-Year Warranty on all installations and a 1-year warranty on repairs. Our warranty covers both parts and labor. For carriage-style doors, we also pass through the manufacturer's warranty, which often extends up to 15 years on certain components.
Are your technicians licensed and insured?
Absolutely. All our technicians are fully licensed, bonded, and insured in the state of Florida. They are also certified Master Technicians with extensive training on all major garage door brands. We conduct thorough background checks on all team members for your peace of mind.
How often should I have my garage door serviced?
We recommend professional maintenance at least once a year, or twice a year for doors with heavy daily use. Regular maintenance includes lubrication, spring tension adjustment, safety sensor testing, and hardware inspection. This preventive care can extend your door's lifespan by 50% and prevent costly emergency repairs.